Tips for a Better Picture

Our recommendations to get the most out of your stream

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Connection Settings

  • Choose the 5 GHz band over 2.4 GHz on your Wi-Fi
  • Use a wired (Ethernet) connection whenever you can
  • Place your router close to the device you watch on
  • Close unneeded apps running in the background
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Picture Settings

  • At least a 20 Mbps connection for HD viewing
  • At least a 35 Mbps connection for 4K viewing
  • Turn on 'Hardware Acceleration' in the app settings
  • Raise the 'Buffer' value in the player settings
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Expert Advice

For the smoothest, most stable stream, make a wired (Ethernet) connection your first choice. On Wi-Fi, the 5 GHz band performs noticeably better.

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